With the exception of Promotional Shipping Rates - Shipping charges are only estimated during the checkout process. Actual shipping charges will be applied during processing and your order will be updated accordingly. Should shipping charges exceed what is reflected during checkout, you will be notified of the additional charges and given the option to cancel your order. Be sure to review the Terms and Conditions. Please email sales@holeinwater.com or call (866) 996-7596 for further information.
RETURNS OR EXCHANGES
All Refunds or Exchanges may incur a small processing fee + any fees imposed by our vendors (including shipping).
Typically we can issue an Return Merchandise Authorizatin (RMA) within 90 days of purchase. Otherwise it may be necessary to contact the manufacurer.
For an RMA email sales@holeinwater.com with the Order Number and item Serial Numbers with an explanation why you wish to return the item(s).
Providing the RMA is approved, will send an RMA# and return shipping instructions and forward credit as our vendor confirms the returned merchandise is received per guidelines and has applied the credit. Refunds are not guaranteed.
HoleInWater.Com cannot guarantee return shipping costs as this is determined by our vendors.
